Effective Date - April 1, 2026
By accessing or using our Services, you acknowledge and agree to the practices described in this Privacy Policy.
This Privacy Policy explains how Emvera Health, LLC (“Emvera Health”, “we”, “us”, or “our”) collects, uses, protects, and discloses information, including protected health information (“PHI”), in connection with our websites, clinical research operations, patient engagement tools, and related services (collectively, the “Services”). We are committed to safeguarding patient privacy and maintaining strict compliance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), all applicable federal and state privacy laws, and clinical research regulations including 21 CFR Parts 11, 50, 54, 56, and 312.
1. Information We Collect
We collect the following types of information:Personal Identification Information: Name, email address, phone number, and other contact details.Service Usage Information: Details about the services you request or use.
2. How We Use Your InformationWe use your information to:Provide, maintain, and improve our services.Communicate with you regarding service updates, and other relevant information.Respond to inquiries and support requests.
3. Consent for SMS/MMS
CommunicationsBy providing your mobile phone number, you consent to receive SMS/MMS communications from Emvera Health, LLC. You may opt-out of receiving these messages at any time by replying with "STOP."
4. Privacy and Data Security
We are committed to ensuring the security of your information. Your mobile phone contact information and the Opt-in Data will not be shared or sold to third parties/Affiliates for marketing purposes.
5. Opt-Out/Help
To opt-out of receiving SMS/MMS messages, simply reply "STOP" to any text message you receive from us. Reply with HELP if you need help.
6. Privacy Policy Updates
We may update this Privacy Policy from time to time. The updated policy will be posted on our website.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: Requests can be submitted to support@emverahealth.com
Customer Service & 24 Hour Help Desk (844) 290-2273 x24